PRODUCT
Bring lapsed clients back
Your best new client is the one who already loved you. LavaBookings finds the ones who drifted away and gives you one button to bring them home.
Client segments
Automatically groups your clients: regulars, lapsed (30/60/90 days), high-value, new. No spreadsheets, no manual tagging.
Re-engagement campaigns
One click sends a warm, personalised message to every client who hasn't booked in 60+ days. Include an offer or just say hello.
SMS & email, no robot voice
Messages sound like you, not a CRM. Write your own copy or use our templates. Either way, it reads like a real person sent it.
Rebooking lift, measured
See exactly how many lapsed clients came back after each campaign. Studios see a 38% rebooking lift on average within 90 days.
+$4,820
average monthly revenue recovered from lapsed clients, per studio
Q1 2026 · across 4,200 studios
No add-on fees Zero robot SMS